Before you delete

Deleting a student profile is permanent and cannot be undone. Before you proceed, consider whether you might want to:

  • Transfer the profile to another account instead
  • Download certificates the student has earned from the parent dashboard
  • Review session history for any records you want to keep

How to delete a profile

  1. Open the parent dashboard at app.epivo.ai
  2. Select the child whose profile you want to remove
  3. Click Remove child
  4. Confirm the deletion

The profile and all its data are permanently removed.

Frequently asked questions

Can I recover a deleted profile?
No. Once a student profile is deleted, all associated data is permanently removed and cannot be recovered.